HR Advisor
Main purpose of the job
Responsible for:
- Co-ordination of People and Talent (HR) Operational Generalist activities
- Providing first line query support to staff and be a regular presence in the warehouses
- Providing support with employee relations activities, e.g. preparing letters, taking meeting notes, booking meetings and helping with basic process & policy guidance
- Liaise with Global People Services (Shared Services Centre) via ticketing system
- Training support
- Providing relevant advice to line managers
- Undertaking any other duties as requested commensurate with the role
- Ensuring the People team provides a first-class service to the business
Reporting structure
The HR Advisor reports directly to the HR Manager.
Major accountabilities / Areas of responsibilities
1. First Line Query Support
- Provide in-person first line support to employees within HES, particularly those without access to email.
2. Reward and Recognition
- Promote and administrate the recognition policy (vouchers) and Gratitude Project (thank you cards) to encourage the reward of outstanding performers
- Manage Long Service Awards - write letters, create certificates, obtain director signatures, frame certificates. Add long service payments to payroll tracker
3. Absence Management
- Ensure correct certification for absences
- Support line managers in the management of individuals including return of long-term absentees
- Coordinate occupational health and group income protection referrals
- Undertake home visits accompanied by controllers / managers as required
- Maintain Kronos and management reporting of absence
4. Employee Relations
- Support line managers with the investigation, disciplinary and grievance processes
- Conduct maternity, paternity, adoption and shared parental leave meetings
- Note-taking within Your Voice employee consultation forum meetings
- Support line managers with Flexible working hour requests
- Support redundancy consultations
- Support the welfare of employees and liaise with EAP
- Log all file notes and maintain disciplinary records
- Assist hourly workers with accessing OKTA via the kiosk situated in HR
- Update HRTV and submit to People Partner Manager for approval before publishing
- Induction and exit interviews
- Build relationships across the company with all levels of staff
- Interview support with hiring managers
Profile of the job holder
Knowledge requirements
- Good understanding of HR practices
- Good understanding of employment law
- Databases, Kronos and Bradford Score knowledge preferable.
- Previous HR experience within a team environment, preferably within a distribution / manufacturing environment
Personal skill requirements
- Strong communication skills (on different levels) both written and verbal
- Relationship builder / collaborative
- Enjoys interaction in person as well as via Teams and Email
- Excellent attention to detail
- Strong self-organization skills
- Attitude of continuous improvement
- Motivated and self-driven
- Good time management skills
- Results driven
- Team player
- Discrete / confidential
Qualifications
- Good standard of education
- Qualified or part-qualified in CIPD
Benefits: Free parking, subsidised canteen, Free Employee Assistance Programme, Free life assurance, Employer pension contribution, Cycle to work scheme, Free group income protection insurance.