Main purpose of the job


Responsible for:

- Co-ordination of People and Talent (HR) Operational Generalist activities

- Providing first line query support to staff and be a regular presence in the warehouses

- Providing support with employee relations activities, e.g. preparing letters, taking meeting notes, booking meetings and helping with basic process & policy guidance

- Liaise with Global People Services (Shared Services Centre) via ticketing system

- Training support

- Providing relevant advice to line managers

- Undertaking any other duties as requested commensurate with the role

- Ensuring the People team provides a first-class service to the business

Reporting structure

 The HR Advisor reports directly to the HR Manager.

Major accountabilities / Areas of responsibilities

 1.   First Line Query Support

 -     Provide in-person first line support to employees within HES, particularly those without access to email.

 2.   Reward and Recognition

 -     Promote and administrate the recognition policy (vouchers) and Gratitude Project (thank you cards) to encourage the reward of outstanding performers

-     Manage Long Service Awards - write letters, create certificates, obtain director signatures, frame certificates. Add long service payments to payroll tracker

3.   Absence Management

-     Ensure correct certification for absences

-     Support line managers in the management of individuals including return of long-term absentees

-     Coordinate occupational health and group income protection referrals

-     Undertake home visits accompanied by controllers / managers as required

-     Maintain Kronos and management reporting of absence

4.   Employee Relations

 -     Support line managers with the investigation, disciplinary and grievance processes

-     Conduct maternity, paternity, adoption and shared parental leave meetings

-     Note-taking within Your Voice employee consultation forum meetings

-     Support line managers with Flexible working hour requests

-     Support redundancy consultations

-     Support the welfare of employees and liaise with EAP

-     Log all file notes and maintain disciplinary records

-     Assist hourly workers with accessing OKTA via the kiosk situated in HR

-     Update HRTV and submit to People Partner Manager for approval before publishing

-     Induction and exit interviews

-     Build relationships across the company with all levels of staff

-     Interview support with hiring managers


Profile of the job holder

 Knowledge requirements

-        Good understanding of HR practices

-        Good understanding of employment law

-        Databases, Kronos and Bradford Score knowledge preferable.

-        Previous HR experience within a team environment, preferably within a distribution / manufacturing environment

Personal skill requirements

-        Strong communication skills (on different levels) both written and verbal

-        Relationship builder / collaborative

-        Enjoys interaction in person as well as via Teams and Email

-        Excellent attention to detail

-        Strong self-organization skills

-        Attitude of continuous improvement

-        Motivated and self-driven

-        Good time management skills

-        Results driven

-        Team player

-        Discrete / confidential


- Good standard of education

- Qualified or part-qualified in CIPD

Benefits: Free parking, subsidised canteen, Free Employee Assistance Programme, Free life assurance, Employer pension contribution, Cycle to work scheme, Free group income protection insurance.

£31,000 per annum

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