As the People Administrator you will play an important role in supporting a wide variety of HR functions within our organisation. This role will provide day to day HR administrative support, ensuring the smooth running of HR processes for the full employee lifecycle within CDPS, in turn, creating a first-class experience to all employees.
This role involves working closely with the People Lead to provide departments with a high quality, responsive and proactive HR service. Exceptional organisational skills, together with a focus on service delivery and an ability to build and sustain relationships at all levels is essential.
What you'll do
- be the first point of contact for people-related queries
- manage the general enquires in the HR inbox; escalating where necessary
- provide end-to-end recruitment support including posting adverts, arranging interviews and offer letters
- ensure references and BPSS clearance have been requested and that they are returned in a timely manner
- coordinate various cyclical HR operational processes, such as onboarding and offboarding
- assist with reporting for the operations team
- maintain and update the HR system; ensuring the data is kept up to date and in accordance with GDPR
- support with organising meetings and taking minutes relating to grievances and disciplinaries
- support with maintaining and keeping up to date all relevant HR policies, procedures and best practice
- deal with general employee queries efficiently, always respecting discretion and confidentiality
- support the operations team with projects and ad-hoc generalist support where required
Who you are
- be people driven, approachable, enthusiastic, a detail-orientated HR professional with a passion for efficiencies and adding value
- have attention to detail, to ensure all documents are complete, accurate and up to date as well as working with confidential data and records
- be a quick learner with the ability to pick up new systems and processes with ease
- have excellent organisational, time management and administrative skills, including the ability to manage and prioritise a busy workload to meet deadlines
- have excellent interpersonal skills, a positive colleague-focused approach and are a team player
- have proven ability to multitask and prioritise a busy, changing workload
- have the ability to work effectively and professionally with internal and external stakeholders at all levels
- have excellent written and verbal communication skills
- have a willingness to learn, be solution orientated and curious with an appetite to continually review and improve processes
- have the ability to deal with confidential information appropriately
- ability to work effectively with minimal supervision and support colleagues
- Minimum of 1-2 years HR experience.
- Previous experience of working with a HRIS.
- Have up to date knowledge of HR policies, procedures and best practices.
- Good understanding of GDPR.
- Be proficient with Microsoft Office including Excel and Word.
- CIPD Level 3 qualified or studying towards CIPD certification.
- Knowledge of UK Employment Law.
£22,260 – £29,680. The starting salary will usually be at the lower point of scale.