Key Highlights
- Job Title: People Advisor
- Location: Hybrid working - Gateshead, UK
- Reporting to: Head of People
- Language skills: Fluent in French and English
About us 🗯️
SaleCycle powers campaigns for some of the world’s most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery.
You’ll find our HQ in the North East of England which was founded in 2010, but since then we’ve been on a very exciting growth journey and we also have employees in France.
We use the latest tech and innovation to shape our products and deliver results. All of which wouldn’t be possible without our people - that’s why they’re at the heart of everything we do.
Our Values ✨
At SaleCycle, we care about people, it really is our top priority. We care about well-being but we also do our best to make sure everyone can grow within the organisation, as we refuse the status quo as a team and as a company.
Continuous Innovation: Collaborate, innovate, celebrate!
Premium Execution: Excellence delivered, every time!
High Curiosity: Embrace Your Inner Child—ask why and listen!
Proactive Collaboration: United, we work together and lead the way!
Ultimate Passion: Infuse ultimate passion into every action!
Role Overview
We are seeking a proactive and dynamic People Advisor to join our People team. This role is integral to delivering exceptional support to our employees and managers, ensuring a positive work environment, and driving initiatives that align with the company’s values and business objectives. As a trusted People Advisor, you will provide essential HR support to our team in Paris and the UK. This is an excellent opportunity for someone passionate about people development, operational efficiency, and fostering an inclusive, high-performance culture.
Key Responsibilities
Employee Relations & Manager Support
- Provide guidance and coaching to managers on employee relations matters, including absence monitoring, probationary reviews, parental leave, performance management, and disciplinary and grievance procedures.
- Manage Employee Relations case management across the UK and France.
- Act as the first point of contact for employees regarding HR-related queries across France and the UK, offering guidance and support with a passion for helping others.
Compliance & Policy Management
- Ensure HR policies are up-to-date, in line with best practices, and compliant with local employment laws across both the UK and France.
- Manage social dialogue and work council (CSE) to ensure effective communication and collaboration.
Recruitment & Talent Acquisition
- Lead the end-to-end recruitment process for France, from identifying hiring needs to facilitating hiring decisions, ensuring a proactive approach in attracting top talent.
- Support screening interviews for UK-based roles.
Payroll
- Manage and be responsible for the French monthly payroll (with Payfit) and the payment of social contributions.
- Support the processing of the UK monthly payroll.
HR Systems & Administration
- Manage all administrative tasks related to employees based in France: contracts, certificates, probation period, medical check-ups, employee records via our HRIS platform (Hibob), benefits, and internal processes.
- Ensuring ongoing development and maintenance of the People Hub on Notion. Key advisory and people information should be readily available for employees and line managers to encourage self-service, where possible.
- Support the People Coordinator in maintaining accurate and up-to-date employee records.
Data Analysis & Reporting
- Support tracking key HR metrics and reporting on employee trends such as turnover, engagement, and performance, helping to inform decision-making.
- Monitor and address absence trends, advocating early intervention.
People Projects
- Support other ad-hoc activities and projects as required within the People team.
- Owning people projects (or parts of projects), taking full responsibility and having proactive accountability for delivery, with direction and support from the Head of People.
- Support learning and development activities across the business.
Professional Development
- Continually develop your professional knowledge and skills by keeping current with external trends and best practices.
Required Qualifications and Experience:
- A degree in Human Resources, Business Administration, or a related field.
- At least four years of experience in a generalist role, ideally within a tech or SME environment.
- CIPD Level 5 Qualification or equivalent.
- Experience working across multiple countries, specifically the UK and France.
- Strong understanding of French and UK labour laws, payroll, and best practices.
- Fluent in English and French. A native French speaker is desirable.
- Experience with HRIS and payroll systems, HiBob and Payfit are desirable.
- Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organisation.
- A proactive, adaptable, and detail-oriented approach to tasks, with the ability to work autonomously and as part of a global team.
- Ability to manage multiple priorities and meet deadlines.
- Due to the nature of the business and fast-paced environment, it is essential that you can work flexibly within your role and quickly adapt to change.
- Process-oriented mindset with a proactive approach to embrace change and improve working methods.
Perks & Benefits:
We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary.
⏱ Flexible hybrid working
🌴25 days as standard + public holidays + your birthday off
🫶EAP including 24/7 GP access
🏡Life Insurance
💰Up to 5% matched pension contribution
🚲Tech & Cycle to work salary sacrifice schemes
🎊Annual company meet-up
🎉Monthly social fund
🔎Bonus schemes for innovation, new business, and employee referrals
🍼Enhanced parental leave
💟Volunteering Days
🏅Long Service Awards
🔍 Hiring Process:
- 📞 Initial screening (15-30 mins)
- 💡 Deep dive (1 hour) - in-person or remote
- 🙌 Final Interview (1 hour) - in person or remote
We may include an additional stage in the hiring process.
Please note that screening will start on the week commencing 16th December.
Support - If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.
*We are an equal opportunities employer and value diversity at our company. We do not discriminate based on race, religion, sex, national origin, gender, sexual orientation, marital status, disability status or age.*
Flexible hybrid working, 25 days as standard + public holidays + your birthday off, Enhanced parental leave. Please see the full list in the advert.
£35,000
17th December 2024