Senior People Experience Specialist

The Key bits

Job Title:

Senior People Experience Specialist

Location:

Sale and Manchester, presence across both office spaces with the opportunity to work flexibly

Hours:

35 pw

Reporting to:

Head of People and Culture

Salary:

Competitive - we can share and discuss our salary bandings with you during the recruitment process

Start date:

As soon as you can

More information:

Careers page or ask Peter Murphy (Sourcing and Selection Manager) - [email protected]

Our take

Slater Heelis is a leading full-service law firm with a rich history of providing exceptional legal services to clients across the UK. Based in Manchester, we are known for our client-centric approach, professional integrity, and a commitment to excellence.

We do things a bit differently at Slater Heelis. We are a law firm steeped in rich history, priding ourselves on our long-standing reputation, experience and expertise. Having recently joined the Lawfront Group, we are on a mission to become a leading regional law firm within a top 40 national Law Firm.

We do things a bit differently at Slater Heelis. We are a law firm steeped in rich history, priding ourselves on our long-standing reputation, experience and expertise. In May 2024, Slater Heelis became part of Lawfront, which provides legal services to individuals and businesses through leading regional law firms.

Lawfront’s vision is to build a high-quality, national business dedicated to its people and retaining the very best in the profession to provide the very best possible service to clients.

Lawfront backs its regional firms to achieve their growth ambitions through investment in people, technology, cross-group collaboration and further local acquisitions, with the support of a highly experienced central team.

Our colleagues are some of the very best in the profession and we are on the search for new people as we continue to expand and grow.

Are you passionate about creating exceptional people experiences and do you want to make a real impact? We are seeking a People Experience Specialist to join a dynamic and progressive People Team.

The Challenge

The Senior People Experience Specialist will play a key role in building, developing and enhancing a seamless and engaging people experience at Slater Heelis. This is a specialist role that will be delivering across a broad portfolio of people activity, actively contributing to and delivering high-impact projects and initiatives at as we target further growth.

This role will be instrumental in supporting our leaders and teams, shaping our evolving culture, developing an environment of continuous improvement where our teams thrive and achieve lasting success and high performance.

• Ideate, co-create and execute on key work streams and projects, designing and shipping programs within the People Roadmap at Slater Heelis and across Lawfront autonomously and collaboratively.
• Using commercial + people data insights (engagement, performance etc) to identify problems before they emerge. Then, implementing people solutions and change initiatives and measuring their impact.
• Upskill leaders, using different coaching and leadership models to drive performance.
• A bias to action and desire to work using first principles: spending time to really understand pain points and applying a PX mindset to crafting solutions.
• Recognise that not all employees are the same, customising and iterating to deliver continuous improvement that strengthens our culture and employee value proposition.
• Create and manage communication plans and campaigns to enhance employee experience.
• Partner with leaders on employee relations matters, driving solutions and collaboration, keeping up to date with Employment Law (UK).
• Lead people operations whilst optimising process at all stages of the employee lifecycle within designated functional areas.
• Support the annual remuneration review process with market data benchmarks and insights.

Day to day this might look like - 

You'll lead on different areas to enhance the people experience at Slater Heelis, for example -

People Tech Platforms

·      Contribute to the continuous development of people technology platforms/digital people solutions.

·      Collaborate with IT/Tech and other stakeholders to ensure technology solutions meet business needs and enhance the employee experience.

Performance

·      Drive the behavioural side of performance management and review cycles (e.g. leader education, employee training/support, advice on having great performance conversations, feedback behaviours etc.)  

·      Play a key role in the continuous review of the performance appraisal cycle, ensuring this is fit for purpose, transparent, and effective.

People Data

·      Build KPIs /OKRs and success metrics, ensuring accurate data collection, analysis, and reporting.

• Utilise and leverage data analytics insights and trends to inform data-driven decision making, that enhances the people experience.

This role is for you if:

• You have development experience, with the ability to ideate, create, design and innovate. You’ve delivered high impact employee programs/initiatives.
• You have strong technology & digital literacy – You have hands on tech experience optimising digital solution platforms and tools.
• Data is your default to present insights to make commercial decisions and plans that have impact.
• You thrive in the grey, in a scaling, high-growth environment and have strong project management and change management experience.
• You’re known for asking the tough questions and asking ‘why’. Your negotiating skills are growing.
• You’re an excellent communicator and natural influencer - you instil trust, you build relationships quickly and take a collaborate approach to strong stakeholder engagement.
• You’re agile, empathetic, humble, self-aware, organised, and problem solving comes natural to you.
• You show understanding of people experience principles such as design thinking, agile HR and human centred design.
• You have a strong working knowledge of UK employment law.

Perks and benefits

• Flexible time off - 25 days annual leave + 1 day for birthday + 8 bank holidays + additional days for your 3-, 5- & 10-year anniversary.
• 💚 One day of paid volunteering at a charity of your choice per year.
• 📈 Career progress – we’ll support your career progression by providing you with the opportunity to grow within.
• ⏱️ Agile working
• 🏡 Life & Income Protection Insurance
• 🧘 A wellbeing support package that includes- a 24 hour virtual fully qualified GP service, the ability to book a virtual GP appointment/ ask for a second opinion, 24-hour confidential Employee Assistance Programme, mental health support including free of charge CBT or counselling sessions. Nutritional support sessions Individual physiotherapy consultations and 1-2-1 lifestyle coaching including a 360-wellbeing assessment.
• 📈 Up to 3% matched pension contributions
• 🎉 A sociable community of like-minded professionals with regular on-site and off-site socials and events
• 💚 Critical illness insurance
• 🚲 Cycle to Work salary sacrifice scheme and Tech discount scheme
• 🙌 Health cash plan – Giving you back the cost of routine or regular healthcare treatments such as eye care, dental treatment or physiotherapy.
• 💪 1000+ Discounted gym partnerships
• 💙 The opportunity to join an employer that takes Diversity, Inclusion and Belonging seriously - all amazing people are welcome at Slater Heelis.
• 🤑 up to £2,000 (less tax & NI) bonus for each candidate that you refer to join Slater Heelis who passes probation.
• 💻A benefits portal enabling you to purchase an array of other benefits via salary sacrifice, such as, the opportunity to buy and sell annual leave, season ticket loans, and travel insurance amongst other attractive perks.
• 🍼 Enhanced maternity and paternity entitlements

Support - If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

🛑 Please note:

We can only accept applications from those eligible to live and work in the UK. We are unable to sponsor visas for this position.

In addition, as part of our screening process, we will be conducting basic DBS checks on successful candidates.