Apprentice HR and Recruitment Administrator

Are you an experienced administrator or have you worked in a busy call centre environment where you have used systems to support you delivering excellent customer service? Are you looking for a stepping stone into a career in HR or Recruitment? Then this may be the role for you!

Location: London (minimum of two days a week in the office. You can do more than two days if preferable)

Reporting to: HR Lead

Working hours: Full time (9 day fortnight)

Salary - £25,000

Contract type: 24 month FTC

Closing date: 9th May 2024

Connected Places Catapult is the UK's innovation accelerator for cities, transport, and place leadership. We provide impartial ‘innovation as a service’ for public bodies, businesses, and infrastructure providers to catalyse step-change improvements in the way people live, work and travel. We connect businesses and public sector leaders to cutting-edge research to spark innovation and grow new markets. We run technology demonstrators and SME accelerators to scale new solutions that drive growth, spread prosperity, and eliminate carbon.

Purpose of the role

As the HR and Recruitment Administrator at CPC, you play a pivotal role in ensuring a seamless and efficient onboarding administrative process for new colleagues while supporting their entire employee life cycle. Your primary responsibility is to oversee all administrative tasks associated with recruitment, onboarding, HR system management and ongoing administrative support.

This is a busy role that requires you to manage conflicting HR and Recruitment administrative priorities, so experience of effectively prioritising your workload is essential alongside high attention to detail and good IT skills, to include databases.

Due to the nature of the business a flexible approach to working is required. This role will undertake a CIPD level 3 or 5 (Dependent on experience) through an apprentice programme, which will be completed by distance learning, with on the job learning opportunities.

Key Responsibilities

· Create, review, and distribute employment contracts to colleagues, ensuring accuracy and compliance with policies and practices.

· Maintain the HR system by updating colleague records, including, contractual details, and any changes in employment status, ensuring data integrity.

· Creating an exceptional ‘welcome’ and first impression for all potential new starters to the organisation both face to face and electronically. This includes supporting with the HR induction.

· Collation, correctly inputting and checking of all information relating to the employee lifecycle. Examples include ownership of a key administrative activity, completing pre employment checks or the set-up of a recruitment process. Supporting the recruitment process any associated administration tasks for new starters. This role is a liaison point for new starters and is critical to a compliant and successful onboarding process.

· Ensuring employee files and records are accurate, up to date and GDPR compliant in terms of their content, filing structure and record retention timelines. This would include maintaining leavers records and clearing down old archived files when appropriate.

· Creation and monitoring of purchase orders for the whole of the people directorate

· Producing relevant individual correspondence for the HR team and/or the business to ensure colleagues are advised and sign to accept any changes to their terms or role and following up where necessary.

· Ensuring all employee changes are processed in the HR system and acting as a point of contact for colleague queries.

· Ensuring complete and timely processing of colleague information Within the HR system to align with payroll and benefit provider schedules

· Regularly reviewing system reports ensuring accuracy of HR data at all times.

· Working with the other team members to maintain the organisational chart, ensure it is up to date and accurate at all times.

· Being a point of contact for ad-hoc HR and Interview administration questions from internal colleagues.

· Supporting the wider HR team in ad hoc or cyclical activities and undertaking any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations.

· Any other day to day administration required to support the HR and Recruitment functions

· You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operation

Requirements

Previous experience of working in an administrative role is essential to the position and you will ideally feel comfortable working either individually or as part of a small team within a very lively and sometimes demanding organisation. You will be responsible for delivery excellent service both internally and externally (where appropriate).

· Focused, accurate with excellent attention to detail

· Ability to manage own workloads with multiple requests and priorities

· Discretion as the work will contain sensitive and confidential information

· Gets work satisfaction from seeing a job finished and done well

· Excellent customer service skills with focus on creating a great impression of an organisation

· Credible to work with and represent Connected Places Catapult to potential new starters and internal colleagues

· Proactive problem solver

· Proven ability working as an Administrator in a busy workplace

· Passion for HR and Recruitment