St. Ermin's

People & Development Manager

Full Time – 40 Hours

On Site – St. Ermin’s Hotel Westminster

Salary - £45k plus service charge (circa £4k)

We are looking for a brilliant and experienced People & Development Manager to join the team here at St Ermin’s Hotel.

If you want to work for one of the best places in hospitality and help us to multiply the fun, love and energy we have at our workplace, we would love to hear from you.

Looking after our people is what gives us energy. We are a London Living Wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that inspires our team to bring their fun, love and energy and be their very best.

What’s in it for you?

•            Great salary and service charge – The more we make, the more you make!

•            Fun, Love & Energy – Not just a slogan, it is the very essence of who we are.

•            The best staff canteen in London! – Breakfast, Lunch & Dinner.

•            Range of benefits from Private medical cash plan, financial wellbeing platform, cycle scheme, tech scheme, assistance with childcare costs, discounts in hundreds of outlets for shopping. (Too many to list here 😊)

•            Worldwide discounts for you, friends, and family in all the Marriott hotel brands. Plus, an unbeatable Friends & Family rate at St. Ermins

•            An opportunity to develop yourself in a fun, supportive environment and create memories that will last a lifetime

As a People & Development Manager you will work with the Director of People and Development in achieving the vision over delivering “Breath-taking hospitality” by creating a supportive, developmental environment for our teams

What will you be doing?

•            You will take ownership and lead the L&D offer within the Hotel and be accountable for designing, launching, embedding and measuring standards training, Manager Training and leadership development. The design and launch of our first “Make Me a Manager” programme will be a huge focus for your first 6-12 months in role. As such, experience in this field is a dealbreaker.

•            Build strong relationships with employees and managers across St Ermin’s and be a trusted point of contact for the P&D team.

•            Promote a culture of coaching & development.

•            Manage and promote Mapal One (formerly Flow - our internal e-learning solution); using the platform to deliver great learning experiences and statutory training across the hotel.

•            Work with the Director of People to plan and deliver a range of Learning & Development activities that support the delivery of World Class Hospitality and great leadership.

•            Ensure all statutory and Marriott compliance training is completed, up to date and recorded across the hotel.

•            Support the Director of People with new starter induction and on-boarding programs, ensuring that all new team members are immersed in the company culture form day one.

•            Support with all aspects of the recruitment and selection process, pro-actively building networks and searching for diverse talent. 

•            Be a first point of contact to all team members and managers on employee relations issues, giving appropriate, confidential advice in line with company policy and best practice. Flag any areas of concern to the Director of People & Development.

But most importantly, be a part of our People & Development family and take on projects, tasks and activities that support us to ensure St. Ermin’s remains an Employer of Choice.

About You

·        Enthusiastic and excited about adding value and making a difference to the working lives of our wonderful St. Ermin’s Team

·        Previous experience of designing and delivering a Management Development plan

·        Previous experience in the hospitality sector

Note: This description is not intended to establish a total definition of the job, but an outline of the duties

To find out more about us, check out our Instagram accounts @sterminshotel and @funloveenergy

You need to be eligible to work in the UK to be consider for the role.