ABOUT US:
Grow Development Solutions Ltd are an independent and growing training and coaching company, specialising in leadership development, coach training and 1:1 and team coaching. We work with a wide range of organisations in the private and public sectors, and we also provide ‘open’ training programmes for individuals. We provide both face to face ‘in-person’ training and online learning solutions.
We are also a HR Ninjas Ambassador!
The organisation is led and managed by the Founder, Amie Nazaruk-Wheeler and is supported by a team of associate coaches, facilitators and assessors. Our passion is to support the growth, learning and development of others to enhance performance and deliver business results.
Due to our continued growth and the recent restructure of our team, we are now recruiting for a new permanent training administrator to support us as we continue to grow and develop our training and coaching services!
THE ROLE:
Situated at the heart of our business, this role is as diverse as it is rewarding, offering plenty of opportunities to get involved in a range of tasks, to support our training delivery team, and the delegates on our programmes.
The role is initially offered as a part-time position and depending on what you can bring to this role and our business, this role offers a path to increased hours, and full-time employment (in-line with our 4-day working week), as our company continues to expand.
The role is mostly remote (home-based), with a requirement to work on-site (up to 1-2 times per month) for attendance at team get togethers, meetings etc. All travel expenses will be paid for any on-site working required.
KEY TASKS & EXPECTATIONS FOR THIS ROLE:
- Providing day-to-day admin support to our team
- Dealing with course enquiries and enrolments
- Updating our online systems and online learning platform
- Registering delegates onto our qualification and accredited programmes
- Liaising with other team members to ensure fees for training courses are paid in a timely manner
- Organising assessment submissions and completing the necessary tracking of delegate information
- Supporting the wider team with preparation for external quality audits for our qualification programmes
- Liaising with delegates on our programmes to ensure that they receive an excellent level of personalised support for their programme (this will be via email/telephone/online over Teams or Zoom)
- Ensuring that all face-to-face and online events run smoothly, delegates are kept informed and supported
- Updating our marketing course brochures and course information and ensuring our website is up to date
- Contributing to our marketing activities on our business social media platforms and network groups,
- Attending team meetings and organising agendas, and meeting minutes
- Organising surveys and working closely with other team members to review and evaluate the results
- Engaging in personal and professional self-development
- Being an ambassador for our brand and actively and positively promoting the work we do
OUR IDEAL TEAM MEMBER:
We're looking for an individual who thrives in a varied and evolving environment, who is super-organised and can juggle multiple priorities with ease. It’s important that our new team member can work well with ambiguity, and can prioritise and organise requests coming in through multiple channels We have the ambition to grow, so our new team member should be supportive of change and comfortable seeking opportunities to improve the way they work.
What’s required for this role:
- A keen eye for detail and someone who takes pride in their work.
- Adept at managing your time and prioritising and managing a varied workload.
- Positive and proactive attitude and approach to your work.
- Exceptionally skilled in communication, both written and verbal, in English.
- Proficient in Microsoft Office Suite.
- Eager to learn, grow, and embrace change, with a passion for personal and professional development.
- Ideally experienced with using business and project management online systems.
- At least Level 2 (equivalent to GCSE) in English.
- Relevant qualifications for the role (such as Business & Administration)
- Creative skills would be a bonus, such as video editing, content writing, or graphic design are highly valued and can significantly contribute to your success in this role.
It would be great if our new team member has some experience of working in a learning and development environment, or training organisation, however whilst we place a lot of value on experience and qualifications, getting the right team member who will support us to deliver an excellent learning experience for our delegates is was matters most! The successful candidate must be legally able to work in the UK.
WHAT WE ARE OFFERING FOR THIS ROLE:
- 15 hours per week, with the option to increase weekly hours (worked flexibly across Monday-Thursday)
- Flexible working
- Salary Range: £11,700-£13,650 (based on 15 hours per week)
- Excellent holiday package, with additional 'birthday leave' and additional discretionary leave over the Christmas & New Year period
- Bonus incentive scheme
- Pro-rata working from home allowance to contribute towards utilities - paid in addition to salary
- Resources Provided: The successful candidate will be provided with a laptop and mobile phone, and there is further financial support available to accommodate for any home working equipment required. Any stationery and work-related equipment will be purchased by the employer.
- Other Benefits: Option to undertake training courses which are delivered through Grow Development Solutions, which can provide for further opportunities. Opportunities for other work-related development and coaching to support own personal and professional development.
- We also have regular team gatherings and each year we have a celebratory Christmas gathering, which is fully funded by the business.
APPLICATION PROCESS & NEXT STEPS:
Stage 1: CV and covering letter, outlining your experience and what you can bring to our team and business!
Stage 2: Initial online meeting – this will be a short 10-15 minutes meeting via Zoom. This will be an informal conversation about your application and your suitability for the role and will provide an opportunity for you to ask questions about the role and what it would be like to work with us.
Stage 3: Online/In-Person Interview - this will involve a standard interview (questions can be provided in advance) and a short work-related in-tray exercise. Approximately 45 minutes to 1 hour should be allowed for this stage of the process. Dates and times for in-person interviews will be agreed in advance.
Stage 4: Employment Offer (subject to satisfactory references and background checks) and probationary period (min. 3 months probationary period).
We will be recruiting for this role immediately, and will review applications as they come in.
We are committed to creating a supportive and inclusive environment for all our applicants and employees. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these.
Please send all applications directly to Amie Nazaruk-Wheeler:
With the email header: Training Administrator Application
Salary Range: £11,700-£13,650 (based on 15 hours per week)